Gender and Communication Essay Example for Free

Gender and Communication Essay When we think of gender, we often think of male or female; thats only half of understanding gender. The denotations of male and female actually refer to biological and physiological sex. Gender is a sociological construct of values, ideals, and behaviors about what it means to be either male or female, and are often regarded in terms of masculine or feminine, respectively. Many people use sex and gender interchangeably, but one does not have to be male to identify as masculine, and vice versa. we have both a biological, physical characteristic;sex with a superimposed cultural construct gender. The same applies to both race and culture, respectively. Race refers to groups of people who are distinguished by shared physical characteristics, such as skin color and hair type. Culture refers to the customs, habits, and value systems of groups of people. People of the same race may not share the same culture; similarly, a culture isnt necessarily comprised of people of the same race. Women and men communicate most effectively when they understand the â€Å"invisible rules† unique to each gender. Research presented by Dr. Pat Heim in her video, â€Å"The Invisible Rules: Men, Women and Teams,† indicates that each gender is a â€Å"culture† in itself, raised with invisible rules of conduct instinctively known to all adult members of that gender. Therefore, men and women behave according to two separate sets of rules about what â€Å"right† is. I. Consequently, behavior that seems natural and appropriate to one gender culture can seem baffling, hurtful or wrong to others. When we work with someone of the opposite gender and he or she does something that seems a bit strange, we often become intolerant and defensive. We do not realize that men and women come from different cultures, even if they are raised in the same homes, educated in the same schools and live in the same country. II. The two gender cultures are different in many ways. Understanding the invisible rules unique to each gender can help us become better team members and leaders. It is important to remember that these are generalizations on gender behavior based on the 80% portion of the bell curve. There are always exceptions to the rule. Examples given are based on what research tells us. A. In every culture of the world, children are taught to be appropriate adults through the games they play. When boys are growing up, they play baseball, basketball, football, cops and robbers, cowboys and Indians and war, all of which are hierarchical team sports. They learn how to compete, be aggressive, play to win, strategize, take risks and mask emotions. Playing their assigned role in the hierarchy, boys learn to obey their coach unquestioningly, become leaders and play with people they do not like. In essence, boys learn how to garner power, manage conflict and win or lose without becoming emotionally involved with their â€Å"competitors. † B. More than likely, the girls we grew up with were not playing team sports. Girls play with people they like (usually one-on-one) and learn their cultural lessons from â€Å"doll games† in which there are no winners or losers. Girl play reinforces â€Å"getting along and being nice,† protecting friendships by negotiating differences, seeking win-win situations and focusing on what is fair for all instead of winners and losers. C. girls (unlike boys) have â€Å"flat† versus hierarchical relationships. A very important rule in women’s culture is that the power in interpersonal relationships is always kept â€Å"dead even. † There is never a â€Å"boss doll player. † Girls who try to be the boss quickly learn that this damages friendships. Consequently, when adult women enter a hierarchical workplace, they often attempt to equalize power, negotiate relationships and share power equally. III. Does this mean that since the Coast Guard is a hierarchical organization, women cannot succeed? Of course not. Does it mean that the hierarchical leadership style is always the appropriate choice? Again, absolutely not. The command and control leadership style associated with a hierarchy works most effectively in time-bound situations, when there is no alternative or in emergencies. For example, on scene at an urgent search-and-rescue case, the command and control style works best. Time is limited, one person needs to be in control of the situation and everyone needs to fulfill their specific roles. A. However, take the same SAR case and look at what is going on in the Operations Center. There, the supervisor needs the expertise and ideas of everyone on watch to make the best decision. Each person might provide additional ideas as to how the case could best be handled. In a flat structure then, the leadership style is based on involvement. B. This style works most effectively when you need creativity and psychological buy in and you need them to make it work. Clearly, the Coast Guard has many different situations that require different leadership styles. Using the same style in every situation is a quick recipe for ineffectiveness. By understanding the different styles, we can more successfully choose the appropriate one for the situation. IV. Sometimes the tendency for women to associate with one style and men to associate with the other leads to misunderstandings. For example, on a large cutter, a male chief was supervising a female second class petty officer. He directed her to perform a certain task. After listening to the tasking, the petty officer recommended an alternate method that she had learned at another unit and proved to be very successful. A. The chief assumed that she was being insubordinate. In his view, being a team player meant knowing your role in the hierarchy and playing your role without question. The chiefs anger and unwillingness to listen to her ideas made the petty officer feel unwelcome on the team. For her, being a team player meant helping the group by recommending ideas that might benefit the team. B. The two different structures (hierarchical versus flat) have different definitions of what makes a good team player. Both members were working within the invisible rules that had been programmed into them from an early age. Neither felt good about the interaction, and their trust in each other was seriously damaged. Had either of them been aware of the differing styles, this unpleasant situation could have been avoided. conclusion As you can see, the unique socializing experiences of men and women as they grow up create separate rules and realities for each gender. It is not a matter of who is â€Å"right† or â€Å"wrong. † One challenge that women face today is that most organizations are run by the rules of team sports. This fact does not absolve women from learning the hierarchical, goal-focused rules of most men, nor does it absolve men from the need to learn about the strengths of the flat, process-oriented focus most women bring to the workplace. The Coast Guard needs both styles to be successful. It is important to promote the best possible communication between men and women in the workplace. As we move between the male and female cultures, we sometimes have to change how we behave; speak the language of the other gender to gain the best results from the situation. Clearly, successful organizations of the future are going to have leaders and team members who understand, respect and apply the rules of gender culture appropriately.

A Women Of Castigliones The Courtier And Machiavellis The Prince :: essays research papers

Essay on Woman Leader Machiavelli and Castiglione both present the epitome of perfection in their topics of leadership and the way a women should be, respectively. In the case of Castiglione's work, it is stated by signor Gaspare that "...in the way people sometimes hanker after things that are impossible and miraculous, rather then explain them you (Magnifico) have wished them into existence." This quote is true of both excerpts. Both have created idealisms that are of perfection; however, both do also allow for imperfection. Again in the excerpt from Castiglione's work where Magnifico states "...because man is more robust, more quickly agile and more able to endure toil..." shows the obvious imperfections of the female gender. Machiavelli, on the topic of leadership, also talks of imperfections: "The new prince - above all other princes - cannot escape being called cruel, since new governments about in dangers." Leaders therefore are left to the mercy of their own imperfect ions and the imperfections of the human spirit. Perfection, even mixed in with a few imperfections, is very hard to meet. One would have to be of the offspring of God to meet some of the qualities mentioned. However, far from the offspring of God, there is another that comes close to many of the generalizations stated. She is a leader behind a leader and is probably one of the strongest women of her time. First, Mrs. Clinton as a leader possesses many of the qualities mentioned by Machiavelli; such as her toughness and appearance of good morals. In Castiglione's realm, she matches the qualities of dignity and strong virtues. Hillary Clinton clearly shows qualities mentioned in both excerpts regarding her position as a leader and as a woman. First, Hillary Clinton as a leader possesses a great number of qualities mentioned by Machiavelli, one of which is represented in her handling of the Whitewater scandal. Machiavelli gives and example of how it is important to, "in order to keep his position, act contrary to the truth." Mrs. Clinton most likely lied about her involvement in the scandal in order to "keep her position" as a leader. Mrs. Clinton also fits true to what Machiavelli says about appearance: "...it is not necessary actually to have all the above-mentioned qualities, but it is very necessary to appear to have them"; the qualities being: merciful, trustworthy, humane, blameless, and religious. The first lady appears to be trustworthy, in that she holds true to her contract of marriage although her husband has made and abomination of the sacred agreement.

New Quick Test Method for Hazardous Waste

The main reason is the waste contained chemical elements that belonged to other waste and went unnoticed. Among the these wastes, there ere some unidentified ones mixed in; some identified wastes were mixed into other kind of wastes by carelessness. Both mixtures increase the uncertainty which contributes to exhaust emissions beyond the safe limitation and low performance of cement. The mixture, however, is hard to avoid because there are serial possibilities.Making sure the quantity of chemical elements which can heavily influence emission and quality not beyond limitation is an economic choice. That needs to monitor the chemical elements of waste instantly during the co-processing. 3 Details of the solution Increasing the frequency of hazardous waste testing is the reasonable choice. That means we need to acquire a new method to test the elements of waste quickly and cheaply due to the fact that the traditional method cannot meet the requirement of speed or cost.First of all, we sh ould identify the main elements that highly relate to emission and cement performance. Second of all, we should configure which kind of element is frequently mixed with other waste. Third of all, develop the new method for individual elements. Finally, we should combine all these new testing method to a cage and compile software to calculate, stimulate and control co-processing not beyond safe limitation. Benefits of the solutions After having these abilities, we will have several profits. The potential risk can also be controlled effectively.What is more, the capacity of co-processing hazardous waste can be increased more than 30% without investing other co-processing line, it may save a huge amount of money. Furthermore, these abilities may become the national standard, which will be our technique defense to other competitors and may become our new business to provide to other costumers. Schedule for implementing the solution Find out the main elements that influence the emission and cement, and then confirm which kind of waste includes these elements and their existing styles, such as, organic or inorganic.Find out the co-processing limitation of these elements under the safety 4 conditions( Reiterate,Melanin. M. C. , &Tokheim, 2013). This phase will last three to five months. The second phase is to develop the quick testing method for the main elements and will last half year or even more. The final phase is to compile the software to calculate and simulate the co-processing ND test this software and will last three months. 5 Reference Reiterate. W. K. H, Melanin. M. C. , &Tokheim. (2013).Optimum feeding rate of solid hazardous waste in a cement kiln burner. International Journal of Energy and 777-786. Auber. J. E, Huston. B, & Sacrament. N. (2006). Utilization of municipal solid waste incineration (MISS) fly ash in blended cement Part 1: Processing and characterization of MISS fly ash. Journal of Hazardous Materials, Bal 36,624-631. Auber. J. E, Huston. B , & Sacrament. N. (2007). Utilization of municipal solid waste incineration (MISS) fly ash in blended cement Part 2: Mechanical strength of mortars and environmental impact.

Bee Decline Is A Significant Sustainability Issue Of Today...

a. Identify the Issue Bee decline is a significant sustainability issue of today’s environment. Bees are in decline due to multiple interacting causes. These causes are diseases and parasites, use of pesticides, monoculture and flowerless landscapes (Spivak, 2013). The diseases and parasites cause bees to become ill. This makes it harder for bees to access food, as they are required to travel large distances due to large monocultures and flowerless landscapes, since changes in farming practices after WWII, when cover crops of clover and alfalfa, which are nutritious for bees, were no longer used (Spivak, 2013). The increased use of pesticides also causes bee decline, due to bees consuming them, causing death, or not finding their way back to the hive due to intoxication. Bee decline is a sustainability issue due to it affecting environmental, economical and socio-cultural concepts. The decline in bees affects the environment due to the need for interdependence. All species play a role in the ecosystem; therefore damage in one area of the system through the decline of the bees causes change to other areas (Littledyke, 2009). This is due to flowering plants requiring pollination. Without bees providing pollination, the plants cannot produce food crops and reproduce to form other plants, causing decreases in the biodiversity of plant species (The University of Waikato, 2012). This not only affects biodiversity of plants, but also means other animal life is affected as foodShow MoreRelatedInnocent Company Analysis Essay7516 Words   |  31 Pagesbeen carried out for Innocent Ltd. The value chain analysis identifies primary and support activities critical for the company’s success. Factors of the companies value chain within their primary and supp ort activities seem very promising and are significant in the success of Innocent Ltd; their current market share of 77.5% can support this. 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Harry S. Truman For Defeating Japan s Barbaric Regime And...

When faced with the prospect of killing a few to save many, it may be difficult to discern whether doing so would be moral or not. However, when Harry S. Truman was forced to decide whether or not to drop the atomic bombs on Japan, the moral choice was clear: dropping the bombs was the most viable option available that would end World War II, minimize casualties on both sides of the war, and ensure American victory. Every other option available to Truman would have resulted in a much greater loss for the people of both Japan and the United States. While dropping atomic bombs on the cities of Hiroshima and Nagasaki was undeniably an atrocity, which resulted in over 300,000 casualties, this gruesome attack was the most ethical option available to Harry S. Truman for defeating Japan’s barbaric regime and ending the bloodiest war in human history. The successful air raids conducted by the United States that have been described as an alternative to dropping atomic bombs on Japan were not only far more destructive, they may not have ended the war at all. By 1945, most of Japan’s major military and industrial bases had been destroyed: nearly all major cities had also been wiped out. Japan had little left to defend; however, the military and state officials refused to surrender. Unfortunately, a majority of Japanese manufacturing was conducted in small workshops and private homes, which led to targeted attacks that wiped out mostly civilian populations. The American Airforce

Role Of A Game Changer And Public Health Management

ABSTRACT As the advancement of science and technology takes place transformation in the healthcare sector is also witnessed. Internet of Things (IoT) plays the role of a game changer and brings revolution in the healthcare sector. It comprises of a set of technologies which make it possible to interact and communicate with an extensive range of appliances, devices, and objects through networking technologies. It is devoted to the assessment of healthcare, which comprises patient monitoring, detection of a situation where medical interventions are required .Healthcare sector goes through reformation in terms of technological, economic and social aspects with the introduction of IoT. It has a great impact on analytical purposes, understanding of diseases and their treatment and public health management. IoT in healthcare is an intelligent and innovative way with the motto of â€Å"Live longer and prosper†. 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Management of Service Contexts

Question: Discuss about theManagement of Service Contexts. Answer: Introduction Service management can be defined as a customer-oriented approach for providing value to the customer and their relationship. The Woolbrokers Hotel in Sydney is located in Sydneys Darling Harbour tourist attraction that offers budget accommodation at a great price and location. It was first established in the year 1886 (Woolbrokershotel.com.au 2016). The hotel offers clean, affordable and comfortable accommodation as it is located in Sydneys central and prime location which provides access through rail, bus or ferry for reaching museums, convention centres, shopping or entertainment destinations. The hotel is suitable for individuals, groups and families (Woolbrokershotel.com.au 2016). The aim of this report is to apply service theory and principles in the hotel. A service blueprint for the establishment is presented. The bottlenecks and possible fail points are identified. The customer benefit package is identified and evaluated. Further, the servicescape of Woolbrokers Hotel is eva luated. The staff performance, quality, supply and demand strategies and competitiveness level is evaluated. Service Blueprint Following is the blueprint used by Woolbrokers for service innovation, managing operational issues and conceptualising structural change. Figure 1: Service Blueprint Identification of Bottlenecks Every establishment has fail points which needs to be identified so that they can be motivated and lead to the right direction. The bottlenecks identified at Woolbrokers are: Escalating operating costs- The operating costs are rising due to high consumption of energy, guest room amenities, poor waste management techniques and others. Woolbrokers can consider switching to green practices that would help in minimizing cost through sustainability (Osborne, Radnor and Nasi 2012). Technological challenges- Every establishment is advancing with the technology. Therefore, it is difficult for Woolbrokers to compete with the other hotels in the vicinity. Woolbrokers need to establish long-term relationship with customers through CRM solutions, mobile application advancements and other strategies (Lodorfos, Kostopoulos, and Kaminakis 2015). Labour shortage- It has been observed that there is a shortage of labour in Woolbrokers. Very less staffs are assigned to handle work in different departments which leads to delay in addressing customer requirements. Woolbroker must consider recruiting new employees for handling the processes efficiently so that there is no delay in procedures (Heizer and Render 2014). Lack of Marketing Strategies- Woolbrokers does not put sufficient marketing efforts related to products and services offered by the hotel. Therefore, the customers are not well acquainted with the presence of hotel and might prefer visiting the other hotels for their stay (Heizer and Render 2014). Evaluation of Customer Benefit Package A customer benefit package or CBP comprises of tangible as well as intangible products and services which are recognized or purchased by the customers (John 2013). Rooms are available to satisfy different needs of customers as single room, double room, ensuite rooms, family rooms and group bookings (Woolbrokershotel.com.au 2016). Woolbrokers provides reception facilities which is open regularly between 7 am and 10 pm (Woolbrokershotel.com.au 2016). The duty manager arranges the stay; hire car services, airport transfers and free luggage storage on the day of checking in and checking out. Other benefit packages are free Wi-Fi, tourist information brochures, pay phone and drinking vending machine. Woolbrokers also provides car parking at $16 for 24 hours in the building opposite to the hotel (Woolbrokershotel.com.au 2016). Moreover, there is laundry facility available for washing, drying or ironing the clothes while the guests stay at the hotel. The tea and coffee making facilities are complimentary which are available between 9 am and 9.30 pm (Woolbrokershotel.com.au 2016). Also, continental breakfast is served regularly at $7.50 per head (Woolbrokershotel.com.au 2016). A courtyard is available where the guests can relax themselves. Every room has a television, fans, heating facilities, alarm clock, fridge, opening windows and much more (Woolbrokershotel.com.au 2016). Evaluation of Servicescape According to Nilsson and Ballantyne (2014), servicescape emphasizes the physical environment in which the services are provided. Woolbrokers has different components of servicescape available. Firstly, the ambient conditions such as temperature, noise, music and odour are pleasant in the hotel. The temperature settings have both heating and cooling options so that the guests can adjust it according to their needs. The hotel lobby has adequate daylight which makes the place bright and beautiful. Further, the hotel is spacious which provides adequate space for equipment and furnishings. There are decorative pieces and antiques in the hotel that add to the beauty of the hotel. The ceilings are high which depict spaciousness while the rooms have low ceilings that depict intimacy. The walls are painted in light colours depicting positivity rather than negativity. Lastly, there are symbols, signs and artifacts such as entrances and exit signs. The high quality materials are used on walls a nd floor coverings. Restaurant managers, for example, know that white table cloths and subdued lighting symbolically convey full service and relatively high prices, whereas counter service, plastic furnishings, and bright lighting symbolize the opposite (Barrett and Baldry 2013). Evaluation of Contact Staff Performance and Quality Service encounters can be defined as transactional interactions with the goods or service provider (Gordon and Brezinski 2012). Employees are the assets for an organization. This is true because the success or failure of any organization depends upon its employee too. The employees at Woolbrokers are qualified and possess good experience in the hospitality industry. They have customer relationship building skills where they remember names and order of their guests. The staffs at Woolbrokers are skilled and courteous as they treat their guests kindly. However, the departmental managers are not able to bring out the best n them. There is a need to understand the guest expectations in a better manner. There is a need for speedy response so that the customer needs can be addressed by the right person at the right place. With high responsiveness, the service quality can be improved. However, the hotel does not take sufficient measures to address the underperformance of its employees. The staffs also need to collect feedback from the guests so that the poor performance or deficiencies can be met (Kandampully, Mok, and Sparks 2013). Evaluation of Supply and Demand Strategies According to Ryu, Lee, and Kim (2012), service managers are the individuals who develop and deliver effective services. For high revenue and profitability, every hotel needs to have strategic supply and demand strategies. For enhancing demand, Woolbrokers allows booking of the desirable room by the guests if it is available. However, the hotel does not sell its room at any desired price by the customer as it may undergo a loss. During high demand times such as Christmas or New Years, the hotel offers special vouchers and discounts. This strategy is applied for generating more revenue even at a discount and the customers shall accept the room. The rooms must be offered to the customer for all standards such as low, medium or high. Dynamic pricing strategy is applied by Woolbrokers in which the pricing is determined at the customers perceived ability or capacity to pay. The room rates change on a daily basis based on weekdays, weekends or events in Sydney. In this case, as the demand f or hotel increases, the higher rate rooms are quoted and lower rate categories are shut (Sivakumar, Li, and Dong 2014). Evaluation of Competitiveness Like every successful business strives to understand its customers, it also has to understand its competitors. According to Cai and Yang (2014), the competitive priorities can be defined as operational dimensions of an organization which are possessed to stay competitive in the present and future. Woolbrokers have a large customer base and it makes constant efforts to improve its service and product packages. Woolworkers is making efforts for adding technological advantages such as internet kiosk and public phone in the foyer. Further, Woolbrokers make efforts for differentiating its products and services from the other hotels in Sydney. The hotel takes advantage of its central location in Sydney so that the guests have an outstanding experience while their stay at the hotel. For establishing long-term relationships with the customers, Woolbrokers engages with its potential and existing clients on the social media. The queries and concerns are well answered by the customer service de sk (Ryu, Lee and Kim 2012). Conclusion Conclusively, service management is complex in nature as there are multiple elements involved in it. Customers are the most crucial element to be satisfied in any industry. Therefore, the principles and techniques to keep customers satisfied must be applied. Woolbrokers have a large customer base and it makes constant efforts to improve its service and product packages. For enhancing demand, Woolbrokers allows booking of the desirable room by the guests if it is available. They have customer relationship building skills where they remember names and order of their guests. There are decorative pieces and antiques in the hotel that add to the beauty of the hotel. Rooms are available to satisfy different needs of customers as single room, double room, ensuite rooms, family rooms and group bookings. Woolbroker must consider recruiting new employees for handling the processes efficiently so that there is no delay in procedures. Woolbrokers need to establish long-term relationship with cus tomers through CRM solutions, mobile application advancements and other strategies. References Barrett, P. and Baldry, D., 2013.Facilities management. 1st ed. Osney Mead, Oxford, OX: Blackwell Science. Cai, S. and Yang, Z., 2014. On the relationship between business environment and competitive priorities: The role of performance frontiers.International Journal of Production Economics, [online] 151, pp.131-145. Available at: https://www.sciencedirect.com/science/article/pii/S0925527314000450. Gordon, R. and Brezinski, M., 2012.The complete restaurant management guide. 1st ed. Armonk, N.Y.: Sharpe Professional. Heizer, J. and Render, B., 2014. Operations management. 1st ed. Boston: Prentice Hall. Jang, S. and Ha, J., 2014. Do Loyal Customers Perceive the Quality of Restaurant Attributes Differently?: A Study of Korean Restaurant Customers.Journal of Foodservice Business Research, 17(3), pp.257-266. John, N., 2013.Hotel operations management. 1st ed. New Delhi: Random Publications. Kandampully, J., Mok, C. and Sparks, B., 2013.Service quality management in hospitality, tourism, and leisure. 1st ed. New York: Haworth Hospitality Press. Lodorfos, G., Kostopoulos, G. and Kaminakis, K., 2015. The impact of service delivery system effectiveness on service quality: a hierarchical approach.International Journal of Business Performance Management, 16(2/3), p.169. Nilsson, E. and Ballantyne, D., 2014. 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